Shipping Policy

Last Updated: [21/07/2025]
Company Name: Shroom Up
Website: www.shroomup.co.uk

Thank you for shopping with Shroom Up. We aim to deliver our products quickly, safely, and reliably. This Shipping Policy outlines our procedures, timeframes, and costs for shipping your orders.

1. Processing Times

All orders are processed within 1–2 business days (Monday to Friday, excluding bank holidays).

Orders placed after 2 PM GMT may be processed the next business day.
You will receive an email confirmation once your order has been dispatched, along with tracking information if applicable.

2. Shipping Options (UK)

We ship throughout the UK using trusted carriers such as Royal Mail, Evri, and DPD.

Shipping MethodEstimated Delivery TimeCost

Standard Shipping2–4 working days £3.95 (Free over £40)

Express / Next-Day*1–2 working days £6.95

*Next-day delivery applies to orders placed before 2 PM Monday–Thursday. Orders placed after 2 PM on Thursday may arrive Monday.

3. International Shipping

We currently ship to selected countries within Europe and North America. Delivery times and prices vary by destination.

Region - Estimated Delivery Time - Starting From

Europe - 5–10 working days - £9.95

North America - 7–14 working days - £12.95

Please note: The customer is responsible for any customs duties, import taxes, or local fees that may apply in their country.

4. Delays & Lost Packages

While we strive to deliver on time, shipping times are estimates and may be affected by:

Carrier delays
Weather conditions
Customs processing (for international orders)
Incomplete or incorrect shipping information

If your order hasn’t arrived within the estimated time, please contact us at shroomupbelfast@gmail.com with your order number.

5. Shipping Restrictions

Due to legal or regulatory reasons, we may be unable to ship certain mushroom tinctures to specific countries or regions. If your location is not available at checkout, please contact us to confirm availability.

We do not ship to P.O. Boxes or military addresses at this time.

6. Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for delayed or undeliverable packages due to incorrect addresses. If you spot an error, contact us immediately after placing your order.

7. Contact Us

If you have any questions or concerns about shipping, please reach out:

Shroom Up
Email: shroomupbelfast@gmail.com